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Personalization 101 for Dummies
“Insanity is doing the same thing over and over again and expecting different results.” Says Einstein. Well, if he is right, then most of content marketers today are insane. Why? Let us guide you...
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Easy B2C Personalization Tactics for Marketers
I bet as a B2C marketer, you have been seeing articles about successful B2C personalization tactics pop-up everywhere. For good reason, personalization is one of the hottest marketing trend of 2016....
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Personalizing Each Touchpoint of Mobile Customer Journey
The customer journey is not a straight line; in fact, it looks more like a bumblebee’s flight path.To reach your users in the mobile moment, think of the customer journey as a lifecycle defined by...
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View ArticleBridging Digital Transformation
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View ArticleDon’t Leave Retention Marketing Behind
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View ArticleA Day in the Life of Mobile Marketing
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View ArticlePersonalizing Each Touchpoint of Mobile Customer Journey
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View ArticleCustomer Retention and AI: Focus on WHAT you want to achieve, let AI carry...
The post Customer Retention and AI: Focus on WHAT you want to achieve, let AI carry out the HOW – a paradigm shift in customer engagement | Part 2 appeared first on roojoom.
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Hiring the right AI for your customer service organization
The biggest challenge today that service providers have to face when looking at their digital and assisted customer service operations is creating “resolution capable” service channels that will not...
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